I have been told many times that I would make a good teacher, especially to young children. People say I have the patience necessary, and the ability to make other people understand my point of view. I agree that I might make a good teacher, for about a day or two. Don't get me wrong, I love kids, but I don't think I could handle all the politics of teaching. I was thinking that I could use my job skills to work in customer service.
The type of company wouldn't matter. I want to be able to help someone get the answers they need, and for them to be satisfied. I have worked in jobs where customer satisfaction is required, and you were to go out of your way to make people happy. I was always good at that. Being on the other side, though, has been tough sometimes. Some companies have people working customer service who are rude and unhelpful. I find that a smile goes a long way, and can ease the tension in a sticky situation sometimes.
I was curious as to what type of courses I could take to better my resume, and found that Learn.com Personal Edition offers a about thirty different courses on customer service. From "Understanding Customer Service" to "Managing Against The Odds", they have courses that cover so many different aspects of the job. I know that completing these courses would look great on my resume.
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